Frequently Asked Questions
Yes, we have a large range of engagement, wedding and dress rings in stock for you to try on. We also carry a range of diamonds and gemstones but are more than happy to order in stones with particular specifcations for our clients looking for something specific.
At AE DESIGN our jewellers create your handmade jewellery using the highest quality materials and we take great pride in our work. We want your jewellery to be treasured for lifetimes to come which is why all of our handmade jewellery comes with a lifetime guarantee against manufactuing and material faults.
All AE DESIGN jewellery set with gemstones of any kind must be checked by one of our trained consultants every 12 months or the lifetime guarantee will be void. We recommend that you bring in all AE DESIGN pieces for an annual complimetary check and clean to ensure all gemstones are safe and secure in their settings.
Our guarantee does not cover any damage or faults caused by general wear and tear, misuse, neglect, scratches, accidents or any changes made by any other jeweller.
In the rare instance there is anything you are concerned about with your jewellery, please contact us to arrange an appointment to inspect your jewellery so we can either repair free of charge if covered by our guarantee or provide a quote to repair it for you.
We love hearing from you so please contact us with any questions you may have.
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